A good reputation is a quite easy thing to lose, which is why it’s what we definitely do care in our business. We’re all about making quality products and satisfy our customers with exceptional service. So let our dear brides speak for us.
A good reputation is a quite easy thing to lose, which is why it’s what we definitely do care in our business. We’re all about making quality products and satisfy our customers with exceptional service. So let our dear brides speak for us.
2023 © Piondress | All rights reserved
Number X Finance OÜ | Vesivärava tn 50-201, Tallinn, 10152, Estonia
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We ship via DHL from Russia to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You will get estimated delivery date at checkout (feature in development). You can also contact us anytime to get estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Lindsay (Calgary, Canada) –
Just like everyone else I was super nervous to order a dress online but so glad I did. I wanted the back closed in so they customized the dress and had buttons all the way up the back. It was perfect!
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Soledad (Garland, USA) –
The most beautiful dress! I was so intimidated to go dress shopping and so nervous about ordering online, but Aleksandra and the Piondress Shop team were so efficient and made everything so easy. My dress was perfect! Thank you for making my wedding day magical ❤️
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Nancy (Chicago, USA) –
Superb quality, magical wedding dress!
Victoria (Tucson, USA) –
This dress saved me! I bought a dress the “traditional” way at an overpriced shop with friends. I slowly came to regret my purchase but felt short time and didn’t want to go back through that tiring process (let alone the price point you find at traditional stores). I caved and bought this dress on Etsy and WOW. Everything was exactly as described. Aleksandra answered my questions and was helpful and thoughtful about the measurements I provided. To my delight the dress was finished and shipped under the expected time frame! It is so feminine and beautiful, I am so excited to wear it on my wedding day. I did end up needing to alter a bit – but I think it was my fault as I may have been generous with the measurements for fear of it being too tight. It was all worth it though for this beautiful dress and especially for the price!
Christen (Westminster, USA) –
Amazing. Arrived way ahead of schedule. Thanks!
Anna-Maria (Valdese, USA) –
Absolutely stunning dress. Everyone at our wedding complimented the dress and its quality. I couldn’t have asked for better quality, service, and shipping. I wish more brides would choose handmade quality dresses over these designer dresses they see on TV. Pion dress is absolutely wonderful. Also, dimensions were perfect as well!
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Monica (Calgary, Canada) –
Absolutely love my dress! Amazing communication from the owner. Would absolutely recommend!!
Lis (Provo, USA) –
The dress is perfect! After I ordered it they emailed me to double check I got the right size and were very quick to respond to my emails!
Rhesa (Yacolt, USA) –
Soo beautiful and high quality!! Ekaterina was amazing and easy to work with, very helpful! Would 10/10 recommend!!
Leah (Fredericksburg, USA) –
I got a size 4 and I’m 5’2 bust is 36 and it fits perfectly I got petite in length so if I wear 3 in heels the length is right 🙂
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Bridget (Canal Winchester, USA) –
Fit is perfect, fabric is beautiful. I could not have asked for a better dress!
Holly (Galasheils, UK) –
I absolutely loved wearing this dress on our wedding day and got so many lovely compliments about it! It was so nice to wear something simple and classic that I really felt like myself in. Shipping was fast and excellent customer service too! Thank you!
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Анастасия (Москва, Россия) –
Девочки, выше платье было выше всяких похвал! Я собрала все возможные комплименты за вечер, очень красивые, нежное, струящееся платье! Корсет сидит очень удобно, я легко станцевала даже свадебный вальс и все было отлично!
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Sarah (Rexburg, USA) –
I considered it pretty risky to buy a wedding dress online, but the instructions for measuring were very clear, communication was excellent, the dress arrived on time and it was beautiful! Quality workmanship for a very reasonable price.
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Valeriya –
Здравствуйте, 22.04.2023 прошла наша свадьба! Платье было великолепно, никого не оставило равнодушным. Влюбилась в него с первого взгляда, и тут же заказала, не пожалела о своём выборе ни на минуту! Спасибо за такую красоту и нежность)
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Stefania (Annandale, USA) –
Gorgeous dress. The customer service was incredible and very easy.
Stefania (Annandale, USA) –
Beautiful dress, amazing customer service! Highly recommend this shop
Linda (Cincinnati, USA) –
Like many other reviewers, I was a little nervous to order my dress online in case of sizing or quality issues. As soon as I received my dress my worries were put to bed! It’s such a high-quality garment and fits me well. Ekaterina double checked my measurements and let me know the timeline and tracking information as soon as it was done. I’m so excited to wear for my big day. If you’re on the fence, I wouldn’t hesitate to order from Piondress!
Antônia (White Plains, USA) –
Yesterday I got married at Central Park-NY. It was a really small wedding. Everyone loved my dress. Thank you very much 🤍
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Olga (Boston, USA) –
Perfect for beach wedding!
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Christine (Hanover, USA) –
I was worried about ordering a wedding dress online. The seller kept in contact with me through the whole process. They answered my shipping policy questions and communicated thoroughly about measurements for my custom made dress. The dress is beautiful and fits me like a glove! I definitely recommend this seller. The quality of the dress & customer service was wonderful and I received the dress in a timely manner. Definitely exceeded all of my expectations!
Laura (Woodway, USA) –
Absolutely in LOVE with this dress! Customer service was so polite and professional. Thank you so much! I can’t wait to wear this on my special day!
Julia (Dartmouth, UK) –
Sadly, I returned the dress as it did not suit me. However, it was a beautiful dress and the quality was excellent. Refunded immediately. Brilliant service.
Melissa (Albertville, USA) –
The dress is perfect and it was shipped far sooner than I was told. I would definitely recommend pion dress.
Mattee (Abilene, USA) –
So beautiful. A lot nicer than I could have ever imagined. Can’t wait to wear it.
Heather (Santa Ana, USA) –
I purchased this dress for a court house wedding. It was beautifully made and all the details were perfect. The dress was high quality, but responsibly priced. Excellent customer service with quick responses too.
Julia (Netherlands) –
Хотела бы оставить отзыв вашей команде. Мне всегда нравился ассортимент ваших платьев и летом 2022 у вас в инстаграме была распродажа платьев, я рискнула и заказала без примерки платье Веста. Спасибо консультантам, они подобрали мне размер по моим параметрам, платье идеально село!
Моя свадьба была только весной 2023 в Нидерландах и платье было просто идеально в этот день, хотела бы поделиться с вами фотографиями этого дня!
Спасибо вашей команде за такую красоту!
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Jackie (Irvine, USA) –
They dress was beautiful. I love the quality of it however it just wasn’t the dress for me. I wanted a more bridal look. Seller was a gem about the return and very responsive through the process.
Erinn (Richmond, USA) –
The dress is beautiful. Simple and fits in all the right places. I can’t wait to wear this on my wedding day! ❤️
Jenna (Berlin, Germany) –
I wore this dress for my civil ceremony and I LOVED it! It was lightweight and comfortable and made me feel sexy and elegant. There was great communication with Pion from the start to ensure I selected the right size and length. My dress needed some light tailoring on the straps and I had new cups inserted that fit my bust better. I searched high and low for this kind of style at my desired budget and I am so happy I found this one!!
Liebe (Bear Lake, USA) –
I am SO EXCITED about this dress! What a fabulous experience, and when I was so afraid of ordering my wedding dress online!!
Elke (San Francisco, USA) –
I am excited to wear this! The details are amazing—even better than what I had expected based on photos. I asked to add pockets and Ekaterina did! I also wasn’t sure if I wanted the shoulder straps but she included them anyway in case I decide to have my local seamstress add them. As fluffy as the skirt looks, it’s actually not too hot! It consists of 3 layers: 2 tulle layers and a layer of silk/satin material. The embroidery is beautiful. The colors on the top portion are not white—they are more of a nude/blush color which I like because it really matched my skin tone. Depending on lighting, the skirt portion shows either black to grey, because of the blush tulle layer underneath the black. I love how it will give this effect! This dress will photograph very nicely, I can already see it 🙂 Ekaterina—you are amazing! Thank you!
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Timea (London, UK) –
The dress is beautiful & perfect with good quality, the delivery was on time, their customer service was spot on! I love my wedding dress!💛
Александра (Санкт-Петербург, Россия) –
Здравствуйте! Я решила написать отзыв уже после свадьбы) Платье прекрасное! Село идеально! Хоть и боязно было так заказывать без примерки, все получилось! Гости делали комплименты, спрашивали, откуда такое платье)) Спасибо вам огромное, это именно то, что я хотела!
Фотограф Александр Пилецкий
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Kelly (Acworth, USA) –
This is a gorgeous dress. I was skeptical about buying online and unseen, but the quality of this dress is outstanding and heavier fabric than expected. You cannot see through it with correct undergarments. It’s at the alterations now and can’t wait to get it back and wear it on my day!
Hannah (Mulgrave, Australia) –
I have received delivery of my dress and it is perfect. The fabric is so nice and affordable compared to Australia. Well done and thank you! I would recommend you to a friend!
Kelsey (Coon Rapids, USA) –
The dress is stunning, the material feels so luxurious, communication was fantastic!
Ellen (Carina, Australia) –
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Lauren (Bradenton, USA) –
I was nervous about buying this dress but the seller reached out to give me shipping updates which I appreciated and when it arrived I fell in love! This was my wedding dress and I will cherish it forever. It’s pretty comfortable and made very well.
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Karlee (Chattanooga, USA) –
Such a beautiful dress! It’s an amazing quality and I can’t wait to wear it on my wedding day. The only change I’m going to make is adding a little more tulle to the off the shoulder part so the line of the sleeve isn’t so visible. Other than that it’s perfect!!