A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Photographer: Jenna Grace
My wedding dress was perfect! Communications with Ekaterina were personalized and reassuring. The quality of the dress surpassed my expectations. The dress arrived 1 week before the expected date.
Добрый вечер! Хочу принести мою благодарность за чудесную работу! Сегодня получила своё платье , все по размером чётко сшито и я безумно рада!
Оооочень красивое платье! :))
Спасибо вам огромное!
This was simply the most wonderful dress. Communication was amazing and the whole experience great. I was worried about buying a dress online and from a different country, but you really can’t go wrong here. So so beautifully made – better than dresses I tried on in bridal shops!
Ekaterina was very pleasant to work with, prompt and my dress arrived very quickly to Ireland. It fits well, is beautiful and lightweight, flattering fit – I can’t wait to wear it on my wedding day! Thank you again. I highly recommend buying a wedding dress from PionShop.
Amazing customer service first of all – the seller was super informative and great with communication. I had no trouble reaching out to them and I got exactly what I wanted. I needed express shipping and got it well within my timeline! The dress was gorgeous, really well made, it fit me perfectly and was super flattering! It was a touch long but granted I’m extremely short even with heels LOL so I really didn’t mind, and I switched to sandals halfway through the night. Overall I’m so happy with my purchase and was very satisfied especially with such a short time constraint.
Seller is super communicative and helpful! She made sure to answer all my questions and custom made my dream wedding dress! High quality and 100% recommend!
Amazing dress, it fits perfect and the quality can’t be better, I definitely recommend it!
Wunderschönes, hochwertiges Kleid und großartiger Kundensupport!
Das Hochzeitskleid Delia ist ein Traum. Es stimmt daran wirklich alles – die Materialien, der Schnitt, die Naht – und es sitzt wie angegossen. Die Kommunikation mit Aleksandra vom Piondress Shop war unkompliziert und sehr freundlich und hilfsbereit. Das Kleid traf pünktlich im angekündigten Zeitfenster ein. Besser geht’s nicht.
Really pretty dress! I did custom measurements and won’t need any additional alterations.
Aleksandra has been so lovely to work with while planning our wedding! She was quick to respond to my questions I had before ordering and stayed in communication with me throughout the whole process. Her shop was recommended to me by my sister-in-law who also got her wedding dress from Piondress (and she looked stunning in it!). Highly recommend!
I was so nervous to buy my wedding dress online but when I received it I almost cried because it was so beautiful and it fitted perfectly! I couldn’t be happier, thank you!!
Quality: perfect quality, it really is my dreamed dress, is just accurate as the pictures and much better because it fits my body just perfect it looks like if it was painted on my body. I asked for buttons on the back instead of corset and it just adds an additional elegance that is surreal. Matched description: so accurate! Love it! Met expectations: succeeded expectations 🤩
The dress was beautiful, but didn’t fit on me the way I would have liked. I ended up having to return the dress and the seller was so kind and easy to work with.
The dress turned out perfect! It was just as pictured and the quality was outstanding. It was very comfortable, easy to put on, and take off, I kept getting compliments the whole entire evening. The seller is very responsive and she even reached out to me shortly after my purchase to get my exact measurements to ensure that I got the correct size. Whenever my dress arrived it fit like a glove! Thank you Piondress Shop!
Very cute, modest and great quality. The only thing I’d say is buy an under skirt. Since the dress isn’t as puffy and thick some underwear could be seen just a little bit Customer service is great. Got back pretty quick considering the time difference. Also dress was suppose to get here after my wedding date and shipper worked was to make it come faster.
20/10 I’ve already recommended this shop to everyone I know getting married. Ordering a dress while pregnant and in the second trimester, only 6 weeks before our elopement, not for the faint hearted! But Aleksandra is a pro, I told her my measurements and my situation and she immediately recommended the appropriate alterations to the dress. The dress is beautiful, rich/soft material, extremely flattering, with her alterations I didn’t even feel pregnant until I held my stomach. I paid for express and it took around a month to come from her to Australia and came in a dust bag which made taking it on a plane with me that much easier! Thank you for creating this dress 💜
Beautiful dress and amazing service! I was hesitant to order my wedding dress online but couldn’t find what I wanted anywhere for an affordable price. I checked the measurements before ordering and it fits perfectly. The petite option is great as I’m 5ft and always have to get things altered. They also asked for my height once I’d ordered for more accuracy. Absolutely fantastic customer service and the quality of the dress is really good. I am so happy with it and would definitely recommend! They also offer a made to measure option if the standard sizes don’t suit you.
This is an immaculately crafted dress! The fabric is very high quality and drapes beautifully without being too heavy. The back with the pearl buttons is just stunning. The quality and craftsmanship exceeded my expectations and I can recommend Piondress without reservation. I would also like to thank Aleksandra for her excellent customer service.
Great contact, very needs-oriented
So happy with my beautiful dress! It looks exactly as on the pictures and fit so well, even though I ordered standard size. Love it!
I’m so pleased with this dress! I exchanged messages with Aleksandra about the measurements and a couple of detail clarifications and she was extremely prompt and polite. I didn’t know the floor length option existed but she told me about it during our conversations! The dress arrived early allowing plenty of time for a few small alterations. I love it!!
Photo: @damaohung
This dress is gorgeous! It’s even more beautiful than I imagined. The fit is perfect, the quality is superb, and the customer service was exceptional. I was nervous to order my wedding dress from a maker overseas but I couldn’t be happier. I did a custom order, the dress is all black and it’s stunning. Order from this creator!!! You will not be disappointed 🖤
The dress ist absolutey beautiful and exactly like in the pictures. The material is super soft and light. As I will marry in November, I unfortunately cannot post a photo. Aleksandra wrote me message to ensure the Standard size I ordered will fit me, what I found really nice and reliable. The dress was shipped earlier as expected, even though it was sent during Christmas time. All in all: I am super happy and cannot wait to wear this dress for my great day. Thank you very much Aleksandra! 🙂
The dress is nice and pretty– the buttons aren’t great (faux pearl look) but are easy to swap out for something fancier or more subtle. Customer service was prompt and helpful.
Aleksandra was wonderful to work with, very communicative! The dress turned out better than I could’ve imagined and was perfect for our winter elopement (at 32 weeks pregnant!). Shipping was seamless. Highly recommend
Loved my dress. I was nervous ordering online but everything was perfect.
My dress was beautiful! It shipped quickly and I needed only very minor alterations from a standard size. Ekaterina was lovely to work with. Highly recommend!
Absolutely beautiful! The seller is very communicative and the dress was perfect to the measurements I sent. It arrived very quickly too. Thank you so much!
Thank you so much for the beautiful dress!
Beautiful dress and it fits well. The customer service is good. Fast shipping! I fully recommend!
Beautiful dress, very well made.
I had two different women message me when I started the order process and they were both very helpful and answered all of my questions and concerns. I had to rush order my dress because of my wedding date, and It came a week faster than expected! The dress looks just like the pictures and is great quality. I would definitely recommend this company!
Thank you for an amazing wedding dress ❤️❤️ first dress I loved!
I do not plan on keeping this dress because it did not end up being quite my style. However, I was AMAZED by the quality of the dress, the unique design, and overall elegance. I was super nervous about ordering a dress online, getting sizing right, etc. but I could not have asked for an easier and mote pleasing process. Customer service was amazing because I was out of town when it was delivered, but was given a “grace period” for the return window. I will be highly recommending Piondress to all my bride friends!
Beautiful and so well made!