A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Beautiful, elegant, perfect size
Got a lot of complaints
I’m in love with this dress and it fits perfectly!!!
I wasn’t sure which size to buy first, so I asked and received a reply really quickly.
The ladies at Piondress were very helpful in general and the entire shipping process was super smooth, my dress arrived even earlier than expected.
Thank you so much!
Greetings from Vienna
Piondress was wonderful to work with and made customizations very easy. I received my dress in a month. I wore a layer underneath to prevent printing and a crinoline for volume. It is a beautiful dress and the price makes it that much better.
I asked if the bodice of one dress and skirt of another dress could be combined to make my dream dress. Aleksandra was really helpful in messages and easy to talk to. Despite ordering online, she still made it felt like a special process which was lovely. I only need minor alterations which I was expecting as I still haven’t chosen my shoes for the skirt length. The fit on the bodice is so good and the video for measurements is very thorough. I couldn’t recommend Piondress more and I can’t wait to wear my dress!
I have been completely blown away by my experience with Piondress and Aleksandra. I ordered the Claudia dress. When I had my measurements taken I realized I was between sizes and Aleksandra just made it custom for me. How amazing is that? When the dress arrived, I could not believe how perfect it was. The fabric is so beautiful and luxurious feeling. It’s extremely high quality. Aleksandra is a true artist and expert at her craft . I brought the dress to a tailor in NYC and they had to do some minimal tailoring to just cinch me in. The tailor could not believe this was a dress I ordered online! She kept saying how impressed she was!! Aleksandra has been an absolute pleasure to work with. She is so accommodating and helpful with each of my requests. I just asked her if she makes clothing outside of wedding dresses, because I would love to buy other garments from her. She is a true talent! Do not hesitate to order your wedding dress from
Piondress!
Very happy with the dress. Fits me perfect!
Lovely dress as pictured! Despite sending my measurements I had to get a couple minor alterations (the sleeves were slightly too long and the neck was slightly too wide), but still totally worth it! Better slightly too big than too small.
Wow, I am blown away by this maternity dress. I was so worried paying a lot of money for a dress shipping from overseas, but this exceeded all my expectations. Excellent customer service – the shop reached out to me via email to confirm shipping methods and sizing and advised me on sizing up to accomodate for later stage in pregnancy. I paid for rush shipping and it arrived sooner than expected, beautifully packaged in a garment bag and securely boxed up. The dress is a thick gorgeous material, and even though it is a pure white, it is not see through at all because it is fully lined. This dress is high quality, very well stitched and feels SO special to wear!
My dress is PERFECT! I had an entirely custom order, and it came even better than I had imagined. It fits me perfectly, no alterations needed! Aleksandra was so professional and kind, and she even ordered in a special fabric that I requested. My dress arrived a week early, too! Buy from this shop!! You will NOT regret getting your wedding dress here! They also have their own webpage with even more options.
Beautiful dress and very well made. Fit like a glove <3
Super schönes Kleid, sehr angenehmer Stoff und entspricht genau der Beschreibung. Die Kommunikation war super und auf meinen Wunsch hin konnte der Liefertermin ohne Probleme verschoben werden. Auf jeden Fall zu empfehlen!
I am very satisfied with dress, very well crafted according to my measurments and beautiful quality, highly recommended. Great communication with Aleksandra. Thank you 😊
My dress arrived today and it fits perfectly! It looks exactly like the online photos, I love how it swings. It’s still 11 months till our wedding but I can’t wait to wear this dress. Thank you to the whole team of Piondress! I’ll definitely send some photos. Kind regards from Melbourne, Australia.
Photographer: Jenna Grace
Amazing dress! The quality was immaculate! Customer service was also great!
Bra pads are slightly off symmetrical balance. But they are quite trivia errors when you actually wear it.
The dress is beautiful! Alessandra was also so helpful with updating me with information about it before and after shipping.
Das Kleid wurde genau nach meinen Wünschen und Vorstellungen angefertigt! Aleksandra ist super hilfsbereit und antwortet schnell.
My wedding dress was perfect! Communications with Ekaterina were personalized and reassuring. The quality of the dress surpassed my expectations. The dress arrived 1 week before the expected date.
Aleksandra was extremely helpful in assisting with any questions I had about my order. The dress I ordered was exactly as it is shown on the website. I am going to get it altered for the length but I expected that. The communication about my order was transparent and I really appreciated it. I cannot recommend Piondress enough and am happy about my order.
This will be beautiful for my November wedding
The dress came perfectly, I am in love with how beautiful Piondress was able to make real my wedding dress. The fit was perfect and I don’t have to make any adjustments. Thanks you!
The dress is so beautiful. High quality and nice fabric. I Love it.
I sent in my measurements and it fit like a glove! I did a regular order, not rush, and it still only took two months to arrive. Much faster than at a bridal shop! Everyone who saw it could not stop complimenting the dress, it is so pretty and not heavy like other dresses I’ve tried on before.
Добрый вечер! Хочу принести мою благодарность за чудесную работу! Сегодня получила своё платье , все по размером чётко сшито и я безумно рада!
Оооочень красивое платье! :))
Спасибо вам огромное!
Alexandra was quick to respond, advised the size and very pleasant to communicate with. Dress arrived quicker than estimated, which was a relief! Dress is beautiful, high quality fabric and work. Thoroughly recommend. Thank you.
This was simply the most wonderful dress. Communication was amazing and the whole experience great. I was worried about buying a dress online and from a different country, but you really can’t go wrong here. So so beautifully made – better than dresses I tried on in bridal shops!
Ekaterina was very pleasant to work with, prompt and my dress arrived very quickly to Ireland. It fits well, is beautiful and lightweight, flattering fit – I can’t wait to wear it on my wedding day! Thank you again. I highly recommend buying a wedding dress from PionShop.
Amazing customer service first of all – the seller was super informative and great with communication. I had no trouble reaching out to them and I got exactly what I wanted. I needed express shipping and got it well within my timeline! The dress was gorgeous, really well made, it fit me perfectly and was super flattering! It was a touch long but granted I’m extremely short even with heels LOL so I really didn’t mind, and I switched to sandals halfway through the night. Overall I’m so happy with my purchase and was very satisfied especially with such a short time constraint.
Seller is super communicative and helpful! She made sure to answer all my questions and custom made my dream wedding dress! High quality and 100% recommend!
Amazing dress, it fits perfect and the quality can’t be better, I definitely recommend it!
Wunderschönes, hochwertiges Kleid und großartiger Kundensupport!
Das Hochzeitskleid Delia ist ein Traum. Es stimmt daran wirklich alles – die Materialien, der Schnitt, die Naht – und es sitzt wie angegossen. Die Kommunikation mit Aleksandra vom Piondress Shop war unkompliziert und sehr freundlich und hilfsbereit. Das Kleid traf pünktlich im angekündigten Zeitfenster ein. Besser geht’s nicht.
Really pretty dress! I did custom measurements and won’t need any additional alterations.
Aleksandra has been so lovely to work with while planning our wedding! She was quick to respond to my questions I had before ordering and stayed in communication with me throughout the whole process. Her shop was recommended to me by my sister-in-law who also got her wedding dress from Piondress (and she looked stunning in it!). Highly recommend!
I was so nervous to buy my wedding dress online but when I received it I almost cried because it was so beautiful and it fitted perfectly! I couldn’t be happier, thank you!!
Quality: perfect quality, it really is my dreamed dress, is just accurate as the pictures and much better because it fits my body just perfect it looks like if it was painted on my body. I asked for buttons on the back instead of corset and it just adds an additional elegance that is surreal. Matched description: so accurate! Love it! Met expectations: succeeded expectations 🤩
The dress was beautiful, but didn’t fit on me the way I would have liked. I ended up having to return the dress and the seller was so kind and easy to work with.
The dress turned out perfect! It was just as pictured and the quality was outstanding. It was very comfortable, easy to put on, and take off, I kept getting compliments the whole entire evening. The seller is very responsive and she even reached out to me shortly after my purchase to get my exact measurements to ensure that I got the correct size. Whenever my dress arrived it fit like a glove! Thank you Piondress Shop!