A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Photographer Ariel Kezele
I wanted to share photos from my Prague wedding in the Orlen dress! Thank you for all your help and the dress was amazing!
This dress is absolutely perfect in every way, I couldn’t have dreamed of a more elegant wedding dress. It fits like a charm, it’s made of a thick satin material (not at all transparent) and the sleeves, OMG!!! Also, the customer service was excellent, she gave me great advice and I received a video to help me take all my measurements since the dress was a customized size. But I highly recommend buying from this shop. I’m a really short woman and everything I buy always fits weird on my body (waist too low, legs too long, chest too big, hips too tight), but this dress is just PERFECTION.
I wanted to avoid a say yes to the million dollar dress situation in a shop. When stumbling upon Piondress on Etsy, I immediately loved their timeless designs. After scrolling through hundreds of reviews and pictures I knew I wanted to “take the risk” and order a custom-size. It felt exciting! After receiving a video tutorial, my fiancé measured me up. My questions were immediately answered via e-mail and the dress arrived quicker than expected (after just three weeks). It fit so well and the crepe fabric was easy to steam. I felt priceless and 100% comfortable on my wedding day. Thank you for your wonderful work, Piondress! I have recommended your shop to everyboy who’s asked about my dress ever since.
Photographer: Rae Ann
Photographer – Cassie Dyck
Photographer Colette Lucille
Thank you for bringing my wedding dress vision to life! It was absolutely the perfect dress!
The dress is absolutely perfect! It’s simple, elegant, and tailored beautifully to my measurements. Best of all, it can have pockets added! Quick response and shipping!
The perfect dress for our autumn wedding! Ordering a wedding dress online was always going to be little nerve-wracking, but all the communication with Piondress was friendly, clear, and thorough. The dress fit perfectly out of the box — just had to take a few centimeters off the bottom! — and the look was exactly what I had hoped for.
Photographer Jordin May
Photographer: Mikaela King
I love this dress it is absolutely gorgeous in person and has a really great feel and quality to it. I definitely recommend this dress to anyone who is considering it.
Amazing quality and came in earlier than expected! It looks exactly like the picture and fits like a glove. So excited to wear it on my wedding day 💕
The most perfect dress! I was searching the internet for this exact style (that didn’t break the bank) for weeks and when I found this I knew I’d found the one! I ordered a size 8 in case I needed to return it but it fit like a glove. I did get an email from the Piondress team to check my measurements were correct before confirming which was great customer service. The material is such great quality and the boning in the bodice meant I didn’t have to worry about wearing a bra (which as a bigger bust girl is so important!). If you’re in two minds about ordering your dress online please don’t fret, it was the best decision I’ve ever made <3 Would recommend Piondress to any bride to be x
Das Kleid hat meine Erwartungen übertroffen! Es ist wirklich sehr gut verarbeitet und sieht sehr hochwertig aus. Ich würde hier jederzeit wieder kaufen.
Aleksandra was so wonderful to work with. She really cared about my dress and worked with me to make it perfect!
I am short & curvy and I loved this style / fit on me. The owner was wonderful to work with and the quality is great. I cannot wait to wear this dress on my wedding day. It’s also comfortable, I know I won’t be itchy or stiff on my big day. 10/10 could not reccomend more! So GREAT!!
Working with Aleksandra was great. The dress was beautiful and fit perfectly (ordered made to measure). It was also perfect for the vibe of our wedding. I never tried on a single wedding dress before ordering, and I don’t regret it! Aleksandra was even able to switch the neckline shape per my request. The dress did come longer than requested, I think so I had it hemmed, which was a bit expensive. But better too long than too short! Also the wrist opening dimension I gave was too tight. The alterations woman at the local dry cleaner was able to add some longer loops for the buttons and it was perfect! I need to lift my arms above my head!
This was the most perfect custom dress! What an amazing company!! From the video teaching me how to measure, to the outstanding customer service, this was a phenomenal experience!!! My daughter’s wedding day was just perfect, and SO many people complimented the dress!!!!
.
The more I look at the dress I received, the more I realized what an absolute dishonest portrayal of their product online. Mine resembles this. But the materials, lace patterns, cuts, do not match. Mine came with the most hideous sequins attached to it that obviously are not even shown in the picture. I would not have bought this had I know it had cheap sequins like some dress from Vegas. Huge disappointment
PhotographerJewmarah Photography
The dress was absolutely wonderful and I received endless comments on how stunning it was and how it made me look like a princess 🥹 Once again thank you so much for the dress of my dreams 🙏🏽❤️
I am so absolutely overjoyed with my experience with Piondress. As someone who lives all the way in Orlando, Florida I was worried about taking a chance with a dress that is so far away. However, the direct communication and professionalism I experienced with Aleksandra was so reassuring, respectful, and made me feel confident that I was making the right choice. I chose the EVITA dress and it was nothing short of exquisite, chic, light , airy, and just absolutely angelic and beautiful. It was everything I hoped to find in a small ceremony wedding dress. Seriously so happy and couldn’t be more grateful for this wonderful experience and timeless dress I will cherish for years to come. Thank you! Nicole
El vestido era espectacular y recibió muchísimos halagos. De nuevo mil gracias por hacerlo posible. 🥰.
Photographer Double Happiness
Item arrived well packed and i loved that seller wanted to make sure that the dress size is perfect (nice gesture for in between sizes)
This dress is absolutely beautiful! It looks even better than the pictures in person. I couldn’t recommended this shop highly enough! My parcel got delivered to the wrong address due to the fault of the courier. However customer service was brilliant and Piondress Shop was in contact with me daily and proving updates as to how the situation would be resolved. I finally got my dress delivered and I couldn’t be more thankful or grateful with how the issue was resolved. A 5 star for customer service ⭐️
Awesome dress fit perfectly love it! Material feels amazing!
The item was the exact description and is very high quality!
I do want to say thank you so much for the dress 🫶🏼 was absolutely perfect for me and our special day.
Ok now that my wedding is over I can leave a review. First off… wow, I was so skeptical on ordering my dress online but this dress met all my expectations and more, I got it measured to fit and it fit perfectly, Alexandra sent a video on how to send the measurements, it was super simple. I cannot count how many compliments I got. The quality is just *chefs kiss* . very breathable! It was tough for me to find a modest dress and this one was perfect! If you are searching for wedding dress I whole-heartedly recommend Piondress!♡
Thank you so much for this beautiful dress ❤️
I absolutely adore my dress! It arrived much earlier than expected and fit perfectly, no alterations! Love it love it love it
Wendor was very helpful, the order arrived early, and the quality is great! It is just as pictured!!
My dress was absolutely gorgeous! It looked exactly how it did on the website. The fabric, the cut, the look were all high quality and just perfect. I spent months looking at this dress, looking through reviews and social media posts. When I finally decided I wanted to order the dress, it was discontinued. I was devastated and regretted waiting so long to order it. I reached out to you all to see what I could do and to my surprise, you all were able to make it for me. You asked my measurements, recommended a size and assured me that it would work with a little extra room just in case. You all were spot on. I have received SO many compliments on my dress. It is timeless, elegant and a style I can look back on years from now and know it was the dream of my dreams. Thank you for helping to make me feel so beautiful on our wedding day!!
Easy communication and the dress has such a nice quality! I also was very nervous about ordering my wedding dress online, but I don’t regret it and am super happy with it!!
This dress is gorgeous. The quality is amazing and it’s exactly like the video that shows the flow and motion of the dress. It’s the perfect length on me (I’m 5’3 and wearing 3.5 inch heels). I had it custom made to my measurements and the seller worked with me to make sure I took the measurements properly (I sent photos). I really appreciated that because it showed they wanted to get the measurements exactly right – and they did! The communication was great throughout and I’m very grateful.