A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Yesterday I received my dress and I absolutely love it! It’s so well made and elegant! I couldn’t be happier! Thank you so much
Best experience ever! Would recommend Piondress 100%! Communication was the best and made it so easy to have the dress customizable. I love knowing I bought a unique affordable dress for my elopement!
I loved this dress as soon as i saw it. Couldn’t decide for months or see anything else I liked. So I bought it in my size, it fit 99% perfectly except around my ribcage, it was a little tight to breathe – a few inches let out from my seamstress and it fitted to perfection. I got so many compliments on our wedding day. Thank you Pion Dress!
This dress is very beautiful and elegant. Thanks to Ekateryna for helping me change the size. The delivery was on time and I really liked the feel of this dress.
Thank you so much for this incredible dress!
I’m absolutely thrilled with this incredible dress!
While searching for the perfect dress this spring, I stumbled upon the Piondress website. With my civil ceremony approaching and limited time to find the right dress, I needed something that met my specific requirements. I was absolutely blown away by the customer service at Piondress. It’s exactly what every bride needs: patience, attention, and even more patience!
Alexandra was wonderfully patient, helping me choose the perfect dress model, explaining all the details, and providing spot-on recommendations. The team made the dress with custom adjustments within just two weeks, and I received the dress even sooner than I expected. The quality of the sewing, materials, buttons, zips, and packaging is top-notch. The dress fit perfectly.
The icing on the cake was everyone at the wedding, and even those who saw the photos, commented on how beautiful and stylish my dress looked. Thank you so much, Piondress!
I purchased the Kylie dress for my 6-26-24, Elopement in Brookings, OR. It was the most magical dress. It was comfortable, soft and fit perfectly. The dress made me feel so special and beautiful. It was the perfect blend between stunning, comfortable and classic. I received numerous compliments. I would highly recommend purchasing a Piondress. The quality is superb with the perfect amount of whimsical details.
I just want to say thank you so much for the Lovely dress.
Wow, what an absolute dream! I spent hours and hours of time searching for a wedding dress that was affordable and that was made with quality materials. This was truly a perfect match. I could not be happier with how this dress arrived! I did not have to alter the dress at all; it came with my exact dimensions! It even cost less than my husband’s kilt suit lol! I highly recommend this website, and I will continue to refer people here if they are looking for an affordable option to a stunning wedding dress.
I was so happy to find this shop and the beautiful dresses they create! They realöy stood out, especially after trying on a lot of dresses in shops which all looked the same and were not the kind of style I was looking for. The dresses I found herr were exactly what I was looking for and all so unique! The dress I orderd looks like on the photos! Customer service is amazing, Aleksandra always replied elaboratly and quickly! Shipping was also much faster than expected, it took only a week to Germany! ✨
THIS DRESS IS AMAZING. THANK YOU FOR THE WONDERFUL DRESS ♥️♥️♥️
Lovely dress and great quality fabric, I had it made to measurements but there was a small issue with the bust, Alexandra was extremely accommodating and sorted it out with no hesitation. Highly recommend her dresses 😊
I really really liked this dress. Ordered and standard size and it fit great. Also had surprise pockets which was a bonus! Aleksandra was really easy to message and she double checked I was sure of the size before she shipped the order to me. Ultimately I went for a different dress for my wedding day (completely different style I had never considered) and returned this dress. The return process was really easy and the refund came quickly.
I absolutely loved your dress!
At the beginning I was a bit nervous to order my dress online, but I’m so glad that I did.
It was perfection! 🙂
Photographer: Thomas Kosztandi
She was so easy to work with and accommodating! The dress was exactly the way it was described.
The wedding dress was beautiful and the quality and finish felt like a top end couture wedding dress. The customer service was also fantastic and Aleksandra took all my requested adjustments on board without any issue. Thank you SO much!!
I am writing from New York.
The delivery was fast and I am very grateful to the stuff of Piondress,that helped me specify my size.
The dress arrived even earlier than I expected and fit me perfectly.
The fabric is so good, looks expensive and elegant.
I did a perfect decision by choosing Piondress.
Thank you so much.
Ganz tolles Kleid und dank der tollen Verkäuferin, die mir aufgrund meiner Maße eine andere Größe empfohlen hat, passt es wie angegossen.
OMG!!! I am so glad I ordered a Piondress for my wedding. I was nervous about ordering my dress online. But rest assured, it was perfect. Aleksandra and the team were very helpful in answering all my questions and assuring me that the dress would be made according to my measurements. It arrived earlier than expected and it fitted me like a glove. I instantly fell in love with it. The flow and movement of the dress are unbelievable. Delicate design – exactly what I wanted. I highly recommend Piondress for your big day. <3
The dress arrived and I am exceedingly happy! Thank you for the beautiful gown and great service.
Hello!! Just wanted to let you know I received my dress today and I LOVEEEEE it. It is absolutely beautiful, I can’t wait to wear it on my special day. Thank you so much for your help and your work 🤍
Alexandra was so helpful and patient with me and my worries about ordering the most important dress of my life online. She was always extremely polite and talked through anything I needed to know and sent pictures if I needed them. The dress is as described and matches the pictures. It’s beautiful. I didn’t want a meringue or anything typical as it’s not my style in life. I wanted a dress with detail and classic lines. That’s what was I got. Thank you so much!
Loved the dress for my outdoor ceremony! I would highly recommend buying it. It photographed so beautifully. Shipping and communication was fast.
The seller was super nice and great at communicating with me. The dress was made to my measurements so it fits perfectly, and the material is very nice. This shop has great quality and excellent customer service!
I truly recommend this brand, it arrived perfectly on time, they helped me choosing the size knowing that with the pregnancy it will change and the dress was spot on.
It’s so elegant and it really made me feel myself and comfortable.
Couldn’t ask for more.
Thank you
Beautiful dress, fabulous quality, delivery and communication with seller. Highly recommend! Thank you Aleksandra 😁
Such a beautiful, simple and elegant dress. It arrived fitting like a glove. The fabric is high quality and light, the dress is breathable and very pleasant to wear. The craftsmanship is amazing and the seller was super responsive. I did have to get it bustled, which costed 1/2 of the dress price. But because it has a little train, I didn’t want to keep stepping on it. I plan to cut the dress knee-length and potentially squeeze another uses out of it as cocktail dress.
Toller Artikel. Ich habe mit mich Aleksandra abgesprochen, welche Grösse am besten passt & das Kleid express bestellt. Es kam eine Woche vor dem angegebenen Termin an. Nur zu empfehlen.
This dress is AMAZING, stunning, fits like a glove and it is SO beautiful. I was nervous about ordering a dress on Etsy, but I made the right choice. It feels and looks like a designer dress at a quarter of the price. It has exceeded my expectations, I am so excited to get married in it!
Love this dress. Quality material. Fits almost perfectly. I need a couple small areas taken in but just beautiful 😍
The dress has truly exceeded my expectations! 🤍
Communication was so effortlessly easy and Ekaterina was very sweet and supportive throughout the entire process!
My dress is absolutely gorgeous! Very good quality. So happy with it and the fit is great. Can’t recommend this shop enough!
I bought this gown for my wedding. I was concerned about buying a dress without trying it on, but it fit perfectly. The shop owner worked with me to order the right size. She was great to work with. The dress was very well made, and I received tons of compliments. It was gently shipped and came with a nice garment bag. I definitely recommend this shop.
She was wonderful to work with!
The Kylie dress that I ordered is beautiful. The fabric is soft and drapes perfectly, with obvious quality that rivals anything you would find in a fancy boutique. Communication was a breeze, and the dress arrived earlier than expected despite asking for some customization (no train, no slit). I will need some very slight alterations for my September 2024 wedding, but I was expecting that to be the case. Finding a simple, elegant, and modest dress online or in stores proved much more difficult than I had expected. Thank goodness I found Piondress!
I felt like a princess. The quality of this dress far exceeded my expectations and the fit was absolutely perfect. So happy with my choice!
I placed a rush order and it looked like it was lost in transit and the customer service provided was outstanding. Thankfully the dress showed up and made it just within the expected timeframe.
FYI – The off-white colour is ivory. It matched my ivory shoes perfectly.
With only 6 months to plan, I didn’t have much of an option but to order my dress online. It was super scary! I came across Piondress on Etsy and loved their designs. My idea started with the Kirsten. However, I wanted a custom curved up bodice. I sent some inspiration pictures and they made my dress come to life. The quality of material and craftsmanship is unmatched. They put so much thought and care into your dress and it came out absolutely perfect. Shipping was super quick and my dress arrived about 4 weeks after placing my order! I 100% recommend Piondress for custom or existing designs, I am very happy with the quality of service I received.
I can fully recommend Piondress. The customer service is flawless and completely focussed on the customer. I could easily design the dress according to my wishes. The quality is excellent and the dress corresponds exactly to the descriptions and illustrations. Shipping was faster than announced. If you are looking for a beautiful wedding dress made to measure, you are in good hands with Piondress. Thank you very much!
I was very impressed and happy with the quality of this dress. I’d never anticipated ordering my wedding dress online, but I’m so glad that I did. I’m 5’5″, 140 lbs and ordered the US size 6, which fit perfectly everywhere except the bust (which is typical for me). My seamstress was able to easily alter the dress accordingly and added buttons down the back (highly recommend). Overall, this dress is so comfortable and did not show wrinkles, which I really appreciate. It also has a nice lining and is a good weight. The slit is fun without being too high. Definitely a 5 star dress.