A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
The dress was absolutely wonderful and I received endless comments on how stunning it was and how it made me look like a princess 🥹 Once again thank you so much for the dress of my dreams 🙏🏽❤️
I am so absolutely overjoyed with my experience with Piondress. As someone who lives all the way in Orlando, Florida I was worried about taking a chance with a dress that is so far away. However, the direct communication and professionalism I experienced with Aleksandra was so reassuring, respectful, and made me feel confident that I was making the right choice. I chose the EVITA dress and it was nothing short of exquisite, chic, light , airy, and just absolutely angelic and beautiful. It was everything I hoped to find in a small ceremony wedding dress. Seriously so happy and couldn’t be more grateful for this wonderful experience and timeless dress I will cherish for years to come. Thank you! Nicole
El vestido era espectacular y recibió muchísimos halagos. De nuevo mil gracias por hacerlo posible. 🥰.
I do want to say thank you so much for the dress 🫶🏼 was absolutely perfect for me and our special day.
Thank you so much for this beautiful dress ❤️
I absolutely adore my dress! It arrived much earlier than expected and fit perfectly, no alterations! Love it love it love it
Wendor was very helpful, the order arrived early, and the quality is great! It is just as pictured!!
My dress was absolutely gorgeous! It looked exactly how it did on the website. The fabric, the cut, the look were all high quality and just perfect. I spent months looking at this dress, looking through reviews and social media posts. When I finally decided I wanted to order the dress, it was discontinued. I was devastated and regretted waiting so long to order it. I reached out to you all to see what I could do and to my surprise, you all were able to make it for me. You asked my measurements, recommended a size and assured me that it would work with a little extra room just in case. You all were spot on. I have received SO many compliments on my dress. It is timeless, elegant and a style I can look back on years from now and know it was the dream of my dreams. Thank you for helping to make me feel so beautiful on our wedding day!!
Easy communication and the dress has such a nice quality! I also was very nervous about ordering my wedding dress online, but I don’t regret it and am super happy with it!!
This dress is gorgeous. The quality is amazing and it’s exactly like the video that shows the flow and motion of the dress. It’s the perfect length on me (I’m 5’3 and wearing 3.5 inch heels). I had it custom made to my measurements and the seller worked with me to make sure I took the measurements properly (I sent photos). I really appreciated that because it showed they wanted to get the measurements exactly right – and they did! The communication was great throughout and I’m very grateful.
I cannot begin to tell you what a gift Piondress was. Working with Ekaterina was an absolute dream! I would tell her my vision, my dimension, etc, and she ended up custom making a dress that fit my vision, body, and personality perfectly. I knew it was chancy to order something custom online, but I hadn’t found anything that felt right. Ekaterina was so very accommodating and patient with me, and the result was worth it! The dress required almost no alterations (due more to my fluctuating size than any fault of Piondress), and it was delightful to wear.
Beautiful dress! Looked exactly as on the website.
We ordered my daughter’s wedding dress from Piondress and we could not be more pleased! The communication, flexibility and service were excellent. Their instructions for measuring make the process very easy. The dress shipped quickly and arrived in perfect condition. It is so beautiful, well made and a perfect fit!
this dress is absolutely stunning!! easy to follow directions for measurements and ordering! it fits my daughter perfectly…conversations were pleasant and helpful! thanks you so much!! i would highly recommend this shop 💕
Exceptional dress and customer service. Couldn’t be happier!
I love my dress!!! It is perfect and everything i hoped it would be!!!! It flowes beautifully, and the fabric feels so high quality. Amazing craftsmanship, truly.
This dress came well before it was said to arrive. The dress is absolutely beautiful and I cannot wait to wear it on my big day! 🙂
It looks amazing and I could not be happier!
Dress shopping in person can be a very overwhelming task for people like me with social anxiety, and dress shopping online can be a gamble… But I won the jackpot! The moment I saw the listing for this dress I felt “please let this be the one!!”. I ordered a standard size and crossed my fingers that it would fit, as it was the only dress I’d found that I really loved. I put it on for the first time and the relief and joy I felt was incredible. The quality, the craftsmanship, the look, the fit, everything is PERFECT! All I need to do is hem the bottom to match my shoe height, which is always expected. I love this dress and will be recommending this shop to everyone for wedding dress needs!
Absolutely beautiful! Wedding hasn’t happened yet (so my daughter doesn’t want pictures online of her in the dress yet) but she is so happy. This is a beautiful classical dress. A perfect fit. We measured and communicated with the designer. Very happy with this purchase.
Stunning dress, great fit, and amazing quality! Would definitely recommend to other brides
I ordered this dress in early June and it arrived exactly when it had been promised. I received a message from Alexsandra after I ordered to double-check my measurements to ensure I’d ordered the correct size, even though I’d ordered a standard size, which I appreciated. The dress is beautiful, very high-quality and well made, and exactly as pictured. I am having a few alterations; the waist is being brought in slightly, it’s being hemmed a bit as I’m short and I’m not wearing heels, and I’m having the sleeves tapered a little. (They’re just as pictured but I’d like them slightly more fitted in the forearms and wrists.) I am very excited to wear it in November and have my fiance see me walk down the aisle!
Don’t hesitate to order a custom made to fir dress. I am so happy with it. Arrived earlier than expected and came with its own garment bag, which was so nice! The shop owner was very attentive and messaged me during the process. So happy with this dress! Cannot say enough good things about this shop!
Absolutely amazing dress. It exceeded my expectations when I received it, and it is by far one of the most beautiful dresses I have ever worn, or will ever wear. The quality of the material and stitching is incredible. To anyone on the fence about buying from this store, do it! They know what they are doing. Thank you guys so much for making me feel like a princess on my wedding day.
I purchased the Wendy dress for my wedding, and it was truly the dress of my dreams. Before ordering, I was nervous about buying a dress online without trying it on or seeing it in person. However, the previous customer reviews, exceptional customer service, and unbeatable price-to-quality ratio convinced me to take the plunge.
The customer service was impeccable. They responded quickly and provided valuable help in selecting the perfect dress. The dress arrived on time and was beautifully packaged. Although I needed minor alterations to improve the fit, I was pleasantly surprised when the Poindress team offered to remake the dress in an expedited manner to ensure it was perfect for my big day. I am so grateful for their understanding and support in this process.
The final version of the dress was incredibly comfortable to wear all day, from the ceremony to the reception. The intricate lace detailing and elegant silhouette made this dress stand out. The fabric felt luxurious, and the craftsmanship was exceptional. Overall, this dress exceeded my expectations in every way. It made me feel like a princess on my special day, and I would highly recommend it to any bride-to-be.
Seller was quick to respond to my questions and was incredibly nice. The dress is perfect and came in a great dress bag. I got the rush my order and it shipped earlier than expected and arrived a week earlier too. The dress is everything I imagined and I can’t wait to wear it
I love love love my dress!!! Aleksandra was so helpful with customizing my dress exactly how I saw it! Very pleased with the customer service and the product.
The dress is beautiful, and the customer service is great, Aleksandra was lovely and made sure I got the dress with plenty of time and she was so easy to get a hold of and get questions answered.
The dress ist absolutely beautiful, and the communication was great!
I absolutely LOVED my dress!!! I couldn’t find anything I wanted in stores and this was my absolute dream dress! The material and quality was even better than anything I had previously tried on and the customer service was immaculate!!! I was super worried about ordering online but this process was seamless and easy and so worth it! This dress was light and airy, perfect for a hot summer wedding. I got lots of compliments on the detailed lace on the back! I had to have it altered because I purposely sized up because my weight fluctuates. But the necessary alterations were super easy to do with very little changes needed. I HIGHLY recommend piondress!!!
I purchased my wedding dress from Piondress, and I couldn’t be happier with my choice! From the very beginning, Aleksandra was a of so much help. I was understandably nervous about ordering my wedding dress online without trying it on first, but Aleksandra patiently addressed all of my questions and concerns. She helped me find my dream dress and made the entire process smooth and reassuring.
The video tutorial on how to take measurements was incredibly helpful and made this task quite simple. When my dress arrived, I was amazed at how perfectly it fit and how beautiful it looked—it exceeded all my expectations!
I’m recommending Piondress to all my friends who are brides-to-be. Many thanks to Aleksandra and the entire Piondress team for being such an important part of my special day.
Omg omg im so in love!!! Thank you so much guys its the perfect size and looks exactly like on picture 🫶 thank you specially to Alexandra who helped with my measurements!!
I was a little worried when I first received the box because it was quite small, but once I opened it the dress was beautiful! Lightweight but not see through! Very modest looking and looks exactly like the photos! I thought I would have to hem it because I’m on the shorter side but it is seriously perfect!
Very well made and excellent customer service. Would definitely recommend to other brides.
I fell in love with the beautiful simplicity of the Amelia dress the moment I saw it! Of course I was a bit anxious to make such an important purchase online, but throughout the process Aleksandra was always helpful! When it finally arrived I couldn’t be happier, the quality is great! I bought the custom made dress and it fit perfectly! I couldn’t recommend it more!
Yesterday I received my dress and I absolutely love it! It’s so well made and elegant! I couldn’t be happier! Thank you so much
It is a gorgeous dress. The seller is great and so interested. So so so happy with my purchase
Best experience ever! Would recommend Piondress 100%! Communication was the best and made it so easy to have the dress customizable. I love knowing I bought a unique affordable dress for my elopement!
I loved this dress as soon as i saw it. Couldn’t decide for months or see anything else I liked. So I bought it in my size, it fit 99% perfectly except around my ribcage, it was a little tight to breathe – a few inches let out from my seamstress and it fitted to perfection. I got so many compliments on our wedding day. Thank you Pion Dress!
The dress is absolutely beautiful, well made, and fits me perfectly!! I cannot wait to wear it on my wedding day!! Absolutely everything I wanted for a wedding dress! Great customer service, too!