A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
| US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
| EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
| Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
| Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
| Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
| US | EUR | Bust | Waist | Hips |
| 0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
| 2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
| 4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
| 6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
| 8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
| 10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
| 12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
| 14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
If you’re thinking about ordering from Piondress – here is your sign to just go for it!! You will be so so happy you did. It feels risky to order online but I promise you, it’s not a risk to order from this amazing team. I couldn’t find any dresses I liked until I stumbled upon Pion dress in my search. Then I was worried there wouldn’t be enough time for it to get to me (I only had 2 months until my wedding at this point). I got in touch and Maria and the team were so incredibly helpful, sent detailed instructions on how to measure myself, and got my customised, made-to-measure dress to me within such an unbelievably fast timeframe! The dress is PERFECT. It made me feel so elegant, it fit me so perfectly, and I got endless compliments on it. Those pearl buttons 😍 I also customised the back panel to one of the beautiful floral designs from another dress and the team couldn’t have been more accommodating and just wow – it’s so stunning ❤️ a million thank yous to everyone at Pion dress – I will be recommending you to everyone who will listen!
The team at Piondress was exceptionally professional, kind, and attentive. They custom-made my dress and accommodated every request. When I submitted my measurements from home, they even reached out to double-check them, and caught an error I’d made! The dress turned out absolutely perfect. I couldn’t be happier. Thank you so much!
I received my beautiful wedding dress in the mail yesterday. I am so amazed by the craftsmanship and the details, it is everything I could ever have wanted and more! It truly fits beautifully and I’m so very thankful to have found Pion Dress.
You have truly brought my dream dress to life!
Thank you so very much, I cannot wait to wear it on my day and share some beautiful photos back to you next year.
I want to thank you for the beautiful dress you all designed for me. It fits perfectly! The texture feels very high quality. I am truly impressed and happy with my purchase!
The dress is beautiful! The dress came faster than expected is so beautifully made. Every detail was perfect and the custom sizing done was spot on.
Una experiencia maravillosa. Al principio tenía dudas sobre si pedir mi vestido de novia por internet, porque no quería ir a tiendas físicas ni quería pasar por numerosas pruebas para el arreglo del vestido. Pero vi en la cuenta de Instagram de Piondress todos los vestidos que tienen y son preciosos, también vi muchísimas opiniones buenas de otras novias y al final decidí pedir mi vestido de novia soñado en su propia página web.
Llegó en perfecto estado y en el tiempo indicado. La tela es de calidad, el color es muy bonito y la talla que me recomendaron es la correcta. No tuve que hacer arreglos. No me arrepiento de haberme casado con un vestido tan especial y agradezco todo lo que hicieron por mí. Mi vestido es el Kristen.
I was very pleased with the simple and classic nature of my dress, and I received many compliments about it throughout the day. I was nervous about getting a dress from overseas, especially on such short notice (I procrastinated on finding a dress, don’t do that!), but the customer service was excellent and my dress arrived before I expected it. I was also nervous that my body type is different from the models and that the dress wouldn’t flatter my curvy shape, but the dress fit my proportions perfectly and I felt very relaxed and comfortable in it. I did have the hem slightly shortened (I am 5’3″), but only by about an inch. Thank you so much for being such a great part of my special day!
Photographer: Jessica Jameson
Hello Ladies. I just want to say thank you for making my dress and I loved it. Even our guests loved it. Very classy and comfy.
Thank you guys again for all the help & accommodations for my dress ☺️
Photographer: Tankersley Photography
We loved the dress. Highly recommend!!
Photographer: Ben Connolly
Piondress made the process so easy! I had quite a few alterations/requests for my dress and it came out better than I existed!! Thank you Piondress!!
Photographer: Johan Munoz
I just wanted to say thank you so much! I received the dress today and I’m in love with it. it’s absolutely gorgeous and fits me perfectly. You can really tell how much love and care went into making it.
Please send my special thanks to Anastasia ❤️ she did an amazing job! The dress is truly beautiful, and I can feel the craftsmanship and passion behind it.
I’m so happy with my order — you totally made my day! 🌷✨
With love Najiba
The dress was lovely and great quality! I got custom measurements and the rush order, and it fit perfectly and even came in about a week earlier than I expected! Anastasia was also great, super helpful and easy to communicate with. I will definitely recommend this website to anyone I know getting married.
One thing I immediately really loved about your company was the “real brides” photos! It helped me choose the right dress and it brought your company closer to the customer. So I would be happy to share with you some of my wedding photos in your beautiful dress (customized Nicole dress)!
Piondress was amazing in their helping me with my dress. I asked for a few alterations and they were so kind in making sure that they had everything that I was imagining and asking for! I had my dress custom sized, and it fit truly perfectly!
Wearing this dress was truly a dream come true. The quality, design, and attention to detail were beyond my expectations. I received so many compliments and felt like the most beautiful version of myself. Thank you for making my wedding day unforgettable!
The gown arrived exactly as described and looked just as beautiful as in the photos. I’m extremely happy with it and would like to sincerely thank the team for their excellent service.
I wanted to thank you for the amazing dress!
It was comfortable, flattering and just exactly the way I dreamt it would be – I felt like myself/ the best version of myself in this dress!
Photographer:Alexander Graf
I am very happy that I chose Piondress to be part of such a long-awaited moment. Besides the dress being exactly the way I wanted, the service — offered with great kindness and professionalism — also gave me a lot of confidence when unforeseen issues came up during the delivery process. The team was always willing to respond quickly and kept reassuring me that everything would work out. I trusted them, and just as they said, everything turned out perfectly in the end. I couldn’t be happier with my choice.
Photographer: Mathilde Horta
This dress was stunning, I cannot begin to tell you how wonderful you made me feel by wearing it!!
It fitted like a glove, it was tailored to my exact measurements and was simply beautiful. Thank you so much, not just for the dress but the communication and advice during a very special occasion 🙏
I am absolutely in love with my wedding dress! Anastasia from piondress was more than helpful in making sure I got the exact size. The dress itself is amazing quality and just absolutely gorgeous. It’s everything I could’ve dreamed of. Beyond grateful for this brand and I couldn’t recommend them enough!
I would like to express my sincere gratitude for my Piondress gown, which I had the joy of wearing on my wedding day, September 27th. The fit was absolutely flawless—no alterations were required—and I felt both beautiful and confident throughout this unforgettable day.
Thank you once again for creating such an exceptional dress.
Photographer: Olivia Rosnarho
This was the dress of my dreams! I loved the classic, vintage style, while still being relatively simple on the detailing. It arrived right on time and as expected. I purchased it in a standard size, so did get it tailored, which mostly included hemming and some minor corset adjustments. Once fitted, the weight of the dress was comfortably held by my hips, so I was able to dance in it all night! I also customized my dress by adding my own ribbon to tie the corset in the back.
Thank you very much for amazing dress 🥹🤍 it fits perfectly and I feel very comfortable in it 🤍 better than i expected 😍
Photographer: Nina Škarbalová
The dress was modest simple and elegant I ask God for those 3 things before I found it. I believe you had make many married couples happy by this! The quality of the dress it’s beautiful such a good fabric.
May God Jesus Christ & the Holy Spirit continue to bless your company!
Thank you very much 🌸🌿✨️
Thank you so much! I loved my beautiful dress
Aleksandra was great to work with. She was knowledgeable, professional and communicated in a timely manner. The dress is perfect!
Photographer: Oppenhill Photography
Amazing!!! Love this dress. 🙏🏻
It’s been a year since I ordered your dress for my wedding photoshoot, and I would love to share some photos with you!
It was a size 4 dress, I love how flowy the fabric is, the design was perfect for the occasion.
The photoshoot location is Overlook Mountain House Ruins in New York.
Thank you again for the beautiful dress!
Photographer: Corvus Visio
The dress was exquisite. It made me feel extraordinary on my wedding day. The quality and craftsmanship from your work makes the purchase worth it. I’ve had a few brides ask me online for this same dress and I’ve recommended it 100%.
Photographer: Angelis Laboy
It looks exactly like the photo. It’s well made and was packaged beautifully. It was mailed according to the timeline Pion gave me in their initial email, and their team is very responsive. Attached is my photo of trying it on fresh out of the packaging.
Absolut begeistert ich liebe das Kleid ich hab es angezogen und hab mich sofort verliebt. Das Kleid muss lediglich gebügelt werden und eventuell in der Länge in paar Zentimeter gekürzt werden aber im Großen und Ganzen 10/10
Photographer: Elli Ivnytska
I loved it, thank you!!!!
I ordered my dress about three months before my wedding. I followed the size measurements and when it came in the mail it fit perfectly! I absolutely loved this dress, it was perfect for my Catholic wedding.
Good customer service and was easy to work with!
The dress was absolutely beautiful, I knew the moment I saw it that it was the one for me. The delicate lace and beautiful buttons were crafted with such care, and it made me feel very comfortable and special on my wedding day! Aleksandra kindly supported me, ensuring it arrived early without customs fees! Heartfelt thanks for this wonderful wedding dress!
Piondress absolutely blew me away. The only thing in my wedding that I had a very specific vision in mind for from the beginning was my dress – and after hours upon hours of research, I realized that very few dress stores made anything close to my vision.
When I came upon the Piondress’ Inga dress, I realized that it could work with my idea of a perfect dress, but it still lacked a few features I was looking for. Seeing that customizations were possible, I eagerly reached out to Piondress customer service to see if my vision was even possible. After emailing back and forth a few times about specifics, (Ekaterina was so helpful!), I decided to go ahead and bite the bullet on adding customizations to the Inga and also went for a custom size dress for my body specifically. I was super nervous about everything but it seemed like my best option…
I had NO idea how incredible the experience would be!
Not only did the team keep me posted on where my dress was at in production, it came with plenty of time to spare and fit almost perfectly! It required the most minor of alterations to fit the way I wanted and I was so thrilled with the end result. I added flutter sleeves, buttons all the way up the back, a closed skirt (no slit), and a chapel length train and I was stunned with how it came out! The quality was incredible, the crepe fabric was so soft, lightweight, and comfortable compared to every other dress I tried on.
I could not recommend Piondress more!!!