A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
A good reputation is a rather easy thing to lose, which is why we definitely care about it in our business. We’re dedicated to creating quality products and satisfying our customers with exceptional service. So, let our dear brides speak for us.
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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Piondress absolutely blew me away. The only thing in my wedding that I had a very specific vision in mind for from the beginning was my dress – and after hours upon hours of research, I realized that very few dress stores made anything close to my vision.
When I came upon the Piondress’ Inga dress, I realized that it could work with my idea of a perfect dress, but it still lacked a few features I was looking for. Seeing that customizations were possible, I eagerly reached out to Piondress customer service to see if my vision was even possible. After emailing back and forth a few times about specifics, (Ekaterina was so helpful!), I decided to go ahead and bite the bullet on adding customizations to the Inga and also went for a custom size dress for my body specifically. I was super nervous about everything but it seemed like my best option…
I had NO idea how incredible the experience would be!
Not only did the team keep me posted on where my dress was at in production, it came with plenty of time to spare and fit almost perfectly! It required the most minor of alterations to fit the way I wanted and I was so thrilled with the end result. I added flutter sleeves, buttons all the way up the back, a closed skirt (no slit), and a chapel length train and I was stunned with how it came out! The quality was incredible, the crepe fabric was so soft, lightweight, and comfortable compared to every other dress I tried on.
I could not recommend Piondress more!!!
Dear Piondress, your dress was incredible! I was feeling very good and comfortable. Thank you so much ❤️
Photographer Aleksander Wasyluk
I had such a positive experience dealing with Anastasia and greatly appreciated her insights, professionalism and caring approach. These guys are fab
My dream wedding gown, the moment I saw it, I knew this is it. The first one I’ve tried on – and was amazing! Keep getting questions and compliments about it. Fitted perfectly on me and customer service is so nice and professional. Huge fan!
Every thread and detail of my custom Ciara wedding dress was perfect! Customer service and responses were extremely prompt and I felt very well taken care of. I customized my dress to my measurements and definitely took a risk without having felt the fabric in person or even getting a glance at any other brides who chose the dress I wanted. I spent hours going through reviews of other brides, tons and tons of incredible comments and brides that were so happy with their decision. The risk 1000% paid off. The price was just within my budget, and the team considered all of my concerns! Shipping and delivery were right on time and fit like a glove! If I were to do it all over again I’d go with Piondress each time. It was magical! ❤️ THANK YOU SO MUCH!
I had my dress custom-made—combining aspects of both the Viola and the Orlen—and it was perfect! I absolutely loved it! The custom measurements were thorough, and Piondress kindly worked with me to make sure I was happy with the result. It only needed slight alterations, and it fit very well. I loved the crepe material, the color, the neckline the sleeve detail – it was all so simple, refined and elegant – exactly what I was going for. Thank you!!
Photographer: Kristin Sarah Photography
I absolutely loveeeeee my dresssss!😍
I ordered the dress and took my measurements with a friend. It worked out fine and I had no adjustments.
During my wedding I felt beautiful and comfortable at the same time. Although the dress had long sleeves it
was not too warm. The fabric feels soft and elegant – great quality! Also the bright white color looks amazing.
Thank you for making it so beautiful, easy to order. Also the price is more than fair! I really recommend Piondress and
the ´Dress Emily´.
Lovely dress for our special day.
5’4″ ~130 lb. Size 4 was a smidge big, but extremely comfortable. Great material for our North Shore Elopement in Minnesota.
The dress was lovely! Thank you so much again!
Photographer: Kayla (Dainty Develops)
Great team and great service, everything was smooth. I received my dress on time and it was well packed. I recommend!
I fell in love with the back of your Lucia dress, and you helped me change the neckline, slit, and add lace to the front to make it the dress of my dreams. I live in Texas in the USA, and it shipped remarkably fast to my house and was perfectly made for me – that’s rare since I’m quite short.
I was extremely impressed with the entire process of working with your company. Thank you so much for this incredible dress!
Photographer: George Street Photo
Thank you very much for amazing dress 🥹🤍 it fits perfectly and I feel very comfortable in it 🤍 better than i expected 😍
I purchased this BEAUTIFUL Wendy dress in a US size 4, with a shortened hem since in 5’4” and it might as well have been tailored to me. It fit perfectly, I needed no alterations whatsoever. I eloped – and this dress was easy to move in (I hiked a mile in the dress for this photo!). Any bride on the fence about getting this dress shouldn’t be. The materials are top quality and the fit was the best you could ask for. I was comfortable and felt beautiful on this special day 🙂
Photographer: Zoe Larkin Photography
This dress was a dream!! It was exactly how I imaged my wedding dress to be since I was very young. The order process was easy, it came very quickly! I was in between sizes so I sized up to make sure it fit well and I had my mom (a seamstress) alter it to fit perfectly! It was light weight and well made. It is so beautiful and timeless. I bought the pearl veil to go with it. Highly recommend!
Truly stunning. I searched for weeks to find the dress of my dreams, nothing was speaking to me. I happened to stumble across this dress on an instagram ad and it literally stopped me in my tracks. It’s exactly what I was looking for. Couldn’t have imagined a better dress 🤍
Oh my goodness this is a wonderful, beautiful dress!! With every step these ladies were there to help!! With sizing and all questions they helped. And they put so much love into making my dream dress!! I can’t wait to walk down the aisle in this gorgeous dress!!! THANK YOU THANK YOU THANK YOU!
Just wanted to send a message of thanks for my wedding dress. It was comfortable and elegant, and I felt so beautiful wearing it!
Ordering my dress from you was seamless and stress free. It arrived quickly, and fit perfectly. You were a pleasure to deal with.
Photographer: Pictureyou Loch Lomond
Very kind communication and great quality.
Thank you so much for everything! I love it!
Photographer: HCM Photography
I just wanted to thank you so much for the beautiful wedding dress, it was absolutely a dream come true! I felt truly special on my wedding day, and the dress made everything even more magical.
Photographer: Bejinariu Raluca
Thank you, Piondress, for my perfect dress. Debra is pure love — comfort, style, and so many compliments on the day! 🙂
Photographer: Julia No Tea
I cannot say enough good things! The quality of this dress is stunning, and the price was insanely good! Will definitely recommend to anyone looking for a custom made to fit you dress!
I had actually had my eye on this dress for about a year after seeing an ad on instagram, so when I got engaged last summer, this was one of my first wedding purchases. I absolutely ADORE this dress. I searched so hard for other options just in case, but I couldn’t find anything I liked even close to how much I love this dress. Seriously the wedding dress of my dreams. Also the customer service was amazing, the dress came in a timely manner, and I have absolutely zero complaints. I can’t thank you enough for helping make my wedding day absolutely perfect.
Photographer: Allie Brewer
Photographer: Vlad & Aida Photography
Photographer: Miranda Burchfiel
The dress was perfect!
Thank you very much again!
Photographer: Elopements by Erin
I ordered a custom dress, it exceeded my expectations! The dress fits perfectly and I will not need any alterations. The quality of fabric and craftsmanship is excellent. The dress arrived carefully packaged and in a dress bag. Thank you for making my prefect wedding dress!
Customer Service and Quality are amazing.
When I found this dress, I was immediately fascinated by its simple elegance. I didn’t want an uncomfortable or pompous princessdress for my wedding. My measurements matched size 36 (EU), and I ordered the dress in that size. It arrived very quickly and well packaged in Germany. I had been hesitant about ordering a dress online without trying it on first. But I was not disappointed. The dress fit perfectly, and the quality, cut, and fabric are exactly as shown in the pictures. I can only recommend this dress to anyone looking for a comfortable, elegant, wonderful dress for their wedding.
Ok you know those people who are TERRIFIED of buying things online? That’s me! So to buy my wedding dress from Etsy, was kinda scary. I spent more time than I care to admit searching for reviews and information about this dress. In the end I couldn’t fault it so rolled the dice and ordered my dream wedding dress. This dress, oh my goodness. It is a dream. Beautifully made. Incredible quality, came in a beautifully packaged box and protection! I am in Australia and it was perfect even after the distance via post! I made one adjustment, had the sleeves taken in a little bit bit to suit my style but not necessarily needed. Measurements were exact, no discrepancies. Don’t hesitate if you’re thinking about it. It’s incredible!
Amazing dress!!!! Made our day perfect 🌸
Fijn contact, prachtige jurken! Echt een aanrader en past perfect! 🤩
Das Kleid Naomi ist absolut wunderschön und ich freue mich schon, darin zu heiraten. Besonders hervorzuheben ist der hervorragende Kundenservice. Ich kann diesen Shop uneingeschränkt empfehlen.
I absolutely loved this timeless dress, I wish I had more excuses to wear it for more than just my wedding!
I didn’t have the typical amount of time to go the bridal shop route. I looked and looked online and found a few things I liked, but didn’t love, and then I decided to go on Etsy. What a treasure it was to find Piondress! I took my measurements and decided to get a standard size. The only alterations I ended up making was the hem and a bustle. The communication process and the quality of the dress are top notch. One tip is I got a very cheap slip skirt on Amazon. The dress is not see through however you can see shadows of your legs in certain lighting, so I just wanted the extra coverage. Otherwise everything was comfortable, beautiful, and high quality. One of my favorite parts of the dress is how naturally it flowed/fell. I didn’t worry about making sure the dress looked perfect in pictures, and when we got our pictures back it looked like I had purposely placed my dress in every one! It truly just flows so naturally and beautiful.
Thank you piondress for making timeless designs with love. I’m saving my dress in case a loved one wants to wear it in the future.
My dress came on time and was absolutely perfect!
I was nervous to order my wedding dress online but the customer service is easily the best I’ve ever experienced. Ekaterina was so helpful and knowledgeable, which gave me a lot of reassurance. The dress is absolutely beautiful. They allowed me to combine two different styles from their collection and make adjustments, which included different applique. The applique is romantic, subtly shimmery and beautiful. Can’t wait to share photos from the wedding 🙂