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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Pam –
I bought this gown for my wedding. I was concerned about buying a dress without trying it on, but it fit perfectly. The shop owner worked with me to order the right size. She was great to work with. The dress was very well made, and I received tons of compliments. It was gently shipped and came with a nice garment bag. I definitely recommend this shop.
Natalya (Corvallis, USA) –
Very cute, modest and great quality. The only thing I’d say is buy an under skirt. Since the dress isn’t as puffy and thick some underwear could be seen just a little bit Customer service is great. Got back pretty quick considering the time difference. Also dress was suppose to get here after my wedding date and shipper worked was to make it come faster.
Caroline (Berlin, Germany) –
Great contact, very needs-oriented
Jenna (Whitmore Lake, USA) –
Wonderful dress, so beautiful!!! It looks exactly like the pictures! The sleeves were a little baggy, but nothing that a tailor can’t fix. I’m excited to wear this on my wedding day!
Ирина (Москва, Россия) –
Прежде чем попасть в ваш салон, я была ещё в нескольких. Но только в вашем шоу руме у меня загорелись глаза? Каждое ваше платье шедевр. Мне было сложно сделать свой выбор ?
Свой выбор остановила на платье Селеста. Я была в восторге от него в день свадьбы. Гости делали комплименты: «какое лаконичное платье и стильное платье»
Спасибо вам за такую красоту!
Mikayla (Davenport, USA) –
Brownie (Long Beach, USA) –
Jocelyn (Willow Street, USA) –
For the bride-to-be who is nervous about ordering internationally or ordering without first trying on the dress: PiondressBridal is worth it. I ordered from the States in early November; my dress arrived today. PiondressBridal is very communicative and thorough. The dress is lovely and fits just as I ordered. Believe the reviews.
Kaela (Pichander, USA) –
Beautiful dress! I messaged Ekaterina about another dress and she responded so quickly and was so helpful. I ended up purchasing this dress, with the rush option, and it was made and at my door from Russia in 9 days. The presentation is so beautiful and the dress is incredible and beautifully made. I can’t wait to wear this on my wedding day. If you’re thinking of ordering from this shop, know that you will be well taken care of.
Jessica (Fredericktown, USA) –
Absolutely love this dress!! Fits perfect and looks beautiful.
Катерина (Санкт-Петербург, Россия) –
Большое спасибо Piondress за чудесное платье! С первой примерки поняла что это оно! Нежное, легкое и оооочень красивое! Вы сделали наш день лучше! Спасибо вам!
Виктория (Санкт-Петербург, Россия) –
Спасибо вам за платье мечты! Очень было удобно в нем, оно понравилось абсолютно всем, не хотелось его снимать в конце вечера! Богатая простота, вот так бы я про него сказала! Я влюблена❤️спасибо за то, что вы делаете, за то, что дарите такую красоту! В вашей мастерской совсем другие платье, лёгкие и современные! То что нужно сейчас. Всё платья сделаны с душой и это Чувствуется. Желаю вам вдохновения и процветания!
Virginia (Rotterdam, The Netherlands) –
Top quality and attention to details. The dress is beautifully made and the care and craftsmanship that went into it is amazing!!!! I knew it was the dress the moment I unpacked it. It’s beautiful.
Josefína (Praha, Czech Republic) –
The dress is very beautiful, can’t wait to wear it! It’s a little bit more loose than I expected but it will be probably more comfortable this way. Otherwise it fits me perfectly. Thank you!
Ruth (Greenville, USA) –
LOVE my dress! I’m beyond excited to wear it for my June wedding. I will need a little bit of alterations done in the shoulders, but not surprising for any dress not able to be tailored in person. Everything else about it is PERFECT. Pion Dress shipped the dress within 4 weeks of placing more order, but it did sit in the Russian Post office for 7 weeks. Order early, and you won’t be disappointed.
Rezi (Hungary, Budapest) –
Thank you so much the dress of my dreams! 😍
The wedding took place in Villa Miotti de Braida, Italy.
Alexandra (Pittsburgh, USA) –
Beautiful & elegant dress! I was nervous about ordering my wedding dress online, but the fit & quality is perfect.
Александра (Москва, Россия) –
Добрый день! В поисках того самого платья совершенно случайно наткнулась на @piondress
Первый и единственный салон в котором я была. Эта свадебная мастерская понравилась своей элегантностью и лаконичностью. Мне хотелось легкое и воздушное платье под стать себе, задача не из легких все-таки у меня зимняя свадьба.
Девочки согласились сделать для меня индивидуальное платье со съёмной пышной юбкой.
Спасибо большое команде Piondress за атмосферу, профессионализм и прекрасный сервис!