Shipping
We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
Shipping Cost
The delivery for all dresses is totally free of charge.
Delivery Time
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
Customs & Import Duties
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Return & Refund
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Not Eligible for Refund
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
- Customized orders
- Custom size dresses
- Accessories (veils, jackets, detachable parts such as sleeves, skirts etc.)
- Orders sent back without tracking
- Discarded shipments
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
Annie (Kansas City, USA) –
It was my dream wedding dress. I’m so blown away and couldn’t be more happy. The shop is fantastic.
Susan (Charleston, USA) –
I absolutely love this outfit I’m getting married on April 9th and I love that I’m wearing this for my wedding. It’s so happy and relaxed to be wearing polka dots. My future husband is wearing a polka tie to tie it all together. Material is very nice and fit perfectly. I’ll send a picture of the wedding
Sarah (Irvine, USA) –
This jumpsuit is everything. I am in love. Very elegant and classy. Cant wait to wear it on my pre wedding celebration. I just have to make the pants shorter but thats nothing. Eketerina answered all my concerns. Fast shipping. Highly recommended. Thank you ?
Kristin (Hamburg, Germany) –
Wirklich sehr schöner Jumpsuit. Habe ihn bisher noch nicht länger getragen, aber er fühlt sich sehr gut an. Vor allen Dingen die Perlen Knöpfe am Rücken sehen richtig toll aus. Versand hat super geklappt. Allerdings musste ich noch 80€ Zollgebühren zahlen. Das sollte man mit einplanen.
Laure (Corny Sur Moselle, France) –
Article envoyé très rapidement, très bonne communication avec Ekaterina. Je viens de recevoir la combinaison et elle est sublime : très bonne qualité de tissu et le rendu est magnifique. Il y a quelques ajustements à faire avec une couturière afin qu’elle soit vraiment sur-mesure. J’ai hâte de pouvoir la porter à mon mariage ! Merci beaucoup 🙂
Alexandra (Ansfelden, Austria) –
Die Qualität ist top!!! und er ist wunderschön.
Julia (Frohnleiten, Austria) –
The jumpsuit looks even better than I expected! I am totally thrilled and look forward to wear it.
Nora (Pasadena, USA) –
Loved it!! This jumpsuit was everything I wanted. Thank you! Ekaterina.
Марина (Воронеж, Россия) –
В августе заказывала у вас свадебный брючный костюм, образ получился замечательный!
Спасибо вам большое за качественную работу!
Успехов и процветания вам и вашей команде!
Heidi (Berlin, Germany) –
5 stars on everything. The communication with Ekaterina was outstanding… I sended many messages because I was unsure and wanted to have another top to my jumpsuit but Ekaterina always replied super quick and answered all my questions. The jumpsuit has a really good quality. I made a detachable top to easy get In and out of the top on my own and to wear the jumpsuit after my wedding. The fit could be a bit tighter on the backside but it’s okay:). The customized order was ready within 2 weeks and the shipment arrived within 2 days, I was super surprised that it is going so fast. Thank you Ekaterina and the whole Pion dress team, really looking forward to my wedding date to finally wear the jumpsuit❤️
Kimberly (Boston, USA) –
Ekaterina was very responsive, helpful, and SO quick! My order was on my doorstep from Russia in under 2 weeks. My jumpsuit is exactly as it was represented in photos and fantastic quality. I couldn’t be more thrilled – can’t wait to wear it on my wedding day!
Paige (Monroe, USA) –
Words cannot express how much I loved this jumpsuit! I ordered this outfit for this year’s small ceremony and dinner reception and it was everything I could have hoped for. The seller ensured that the size I ordered was correct and the appropriate length given my typical size and height. I ordered a size 10, which is the size I typically am in other jumpsuits. I ended up getting it hemmed because I wore flats, but the jumpsuit came with plenty of length for a decent size heel. It fit perfectly and did not require any taking in or out. I loved all of the details and the pictures don’t do it justice!
Caroline (Boston, USA) –
Could not recommend the Renata jumpsuit from Piondress enough! Amazing quality & the customer service was excellent. I was nervous about it shipping internationally to the US, but I received it in plenty of time with no issues!
Jacqueline (West Lafayette, USA) –
Ordering this dress was so easy, and the results were so great! I did custom measurements with the help of a tailor in town. During our fitting afterward, she commented that the bodice was perfect! I did have to have the legs lengthened another inch (I measured with shoes on, but still think the error was on my end). Thankfully, the hems were generous and made the alteration simple. Very responsive and easy to work with.
Hana (San Francisco, USA) –
Ekaterina is a pleasure to work with! The quality is amazing and it came with more than enough time for my wedding. Definitely recommend!
Brenna (Princeton, USA) –
Better than I ever expected! Quality is superb. Shipping was quick. Sizing was perfect. Communication with the seller was awesome too! You will not regret buying from this seller!! Cannot wait to wear for my wedding.
Emilie (København, Denmark) –
I would at all times recommend to buy your wedding clothes at PiondressBridal! The jumpsuit’s fabric feels so soft and comfortable towards my skin. The service was 5/5 stars – absolutely great service with instant response from Ekaterina as well as a smooth delivery in Copenhagen, Denmark. It’s was hard to find the right bridal jumpsuit since most choose wedding dresses – but PiondressBridal made it easy and made it possible. All the best to you from Denmark.
Alicia (Dunmore, USA) –
Wore this for my Covid Wedding after deciding to postpone our original plans and keep my gown for next year. Couldn’t have been happier with this purchase. I wore it all day and felt so incredibly comfortable. Ekaterina was amazing to work with and got back to me quickly if I had any questions. 10/10!
Nicole (Dortmund, Germany) –
I ordered the jumpsuit in black color, because I liked the cute design and as I will be a guest and not the bride at the wedding, I thought the ivory color is not the correct for me, reserved for the bride. : ) The delivery was quicker than expected and I have to underline that Ekaterina made a very good job. We stayed in touch while the manufacturing phase and Ekaterina responded quickly and kept me informed. First of all, I thought it is risky to order in an online shop, but it worked out perfectly, the only thing that needs to be adapted is the length, but this was clear for me and calculated in advance, because you need to check length with the correct shoes for the event. I am glad, that I tried Ekaterinas shop, thumps up!!! And thank you, Ekaterina!
Jocelyn (Miami, USA) 1757 –
Perfect! Just as described and shown in the picture. Excellent quality and arrived sooner that expected! Thank you!