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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Amanda (Kansas City, USA) –
I had a wonderful experience working with the seller. From the initial conversation where they helped me figure out some customizations to ensure the dress worked for my figure, the quality of the dress I received, and even the relatively quick shipping (given the location of the seller). I specifically wanted a pink, tea-length wedding dress but really struggled to find anything I liked. When I saw this dress, I loved it but it was white! So I reached out, and after a few messages, we’d decided on a design and a fabric and some slight changes. It still amazes me that the dress fit as perfectly as it did. Ended up getting some minor alterations (the length and straps – just personal taste). No one could believe someone was able to make a dress fit so perfectly without having ever met me! Can’t recommend enough!
Резеда (Москва, Россия) –
Спасибо за платье.Оно подошло на все 100.
Ушила его немножко под себя и чувствовала максимальный комфорт во время свадьбы.
Фатиновая юбка-любовь.
Olga (Niedersachsen, Germany) –
Kaytlan (Crofton, USA) –
Beautiful simple dress.
Joanne (Dublin, Ireland) –
I just wanted to say a big thank you for my dress. It was everything i had in my mind. The service received was excellent from the beginning, I was never worried about it arriving from day one (although others gasped at idea I bought my wedding dress online!).
My dress was so comfortable to wear and felt like a princess in it that I’m trying to think of places i can wear it again ?
Alma (Berlin, Germany) –
Super Service, tolle Qualität. Danke!
Кристина (Петрозаводск, Россия) –
Хочу выразить огромную благодарность за платье? Для меня это действительно платье мечты! Легкое, лаконичное, комфортное.
Chauncey (Birmingham, USA) –
Ekaterina was very responsive and helpful! I brought my dress for elopement and needed it in a fairly short time frame. I got the dress four days after it shipped!! I live in the southeastern part of the US for context. The dress is beautiful and fits me perfectly, with no alterations! I consider myself fortunate to have found this shop!
Елена (Санкт-Петербург, Россия) –
Дорогая команда piondress! Хочу сказать вам искреннее спасибо за идеальное платье!
У меня в голове было представление о том какое платье я хочу для своего свадебного дня. Поэтому, когда увидела ваши работы в инстаграм, я поняла что точно найду свое идеальное платье среди ваших работ – лаконичные, нежные, легкие и потрясающе красивые – они просто манили меня к вам в салон. Перемерив несколько претендентов и наконец добравшись до “Паулины” я поняла что вот оно, то что я искала.
Съемная юбка из фатина подарила мне целых 2 образа в этот день. В день свадьбы мне было легко и комфортно – длина миди это очень удобно и элегантно, и я могла плясать, веселиться, и отдыхать – свадьба это самый счастливый и радостный день в моей жизни.
Спасибо piondress за ваше волшебство!
Isabelle (Holt, Australia) –
The dress is fantastic. Thank you so much! I can’t wait to wear it!
Andrea (Minneapolis, USA) –
I LOVE my dress from Piondress, and was so happy to find them on Etsy – I really had a hard time finding what I was looking for in the stores in my city (midi length that still felt bridal) and this shop had exactly what I was looking for. I feel like a princess in my dress! Due to COVID, shipping was a bit of a different experience- but Ekaterina and her team sent my dress out earlier than scheduled in an attempt to get to me ASAP, and when it unfortunately got caught up in customs, they reached out to me to address the issue and ended up sending me a second dress to get me the order since I had to wait a bit (again – all due to COVID!) My dress is amazing but the service from the Piondress team was even more notable! Thank you all 🙂
Алена (Санкт-Петербург, Россия) –
В целом я была на 7 небе от процесса примерки платья, с нетерпением жду момента, когда наступит день свадьбы и я одену его снова! Элегантное и лёгкое то самое платье просто нет слов! Очень благодарна вашему салону за платье моей мечты ☺✨Благодаря вам я сияла ярче любой звёзды! В этом платье действительно комфортно и легко было провести всю свою свадьбу!
Дарья (Казань, Россия) –
Большое спасибо салону piondress в городе Казань! Особая благодарность работникам салона, в частности, консультанту Марие, крайне деликатной и вежливой девушке, которая не только принимала участие в поиске свадебного платья, но и создала приятную дружескую атмосферу во время примерки!
Piondress это салон с потрясающими моделями свадебных платьев, которые сочетают в себе современные и классические элементы! Спасибо!