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We ship via DHL to more than 200 countries around the world. Once your order is dispatched we provide you a tracking number so you could track your parcel on DHL website. As we ship to exact address you provided at checkout, please make sure you will be able to receive the parcel at that address.
The delivery for all dresses is totally free of charge.
It usually takes the order from 5 to 15 days to arrive depending on your location. You can contact us anytime to know estimated delivery date prior to order.
Please note that estimated dates can not be used as a guide, delivery time may be increased in certain cases for reasons beyond our control (force majeure etc). We will not be held responsible for any delays caused by carrier or customs.
As all orders are shipped on a Delivery Duties Unpaid (DDU) basis, customers are responsible for all import and customs duties associated with their purchase. We are unable to estimate what these charges are, so we encourage you to check with your country’s customs authorities for tariffs before you order.
Please pay your attention that import and customs duties are not included in price and must be paid by the customer to ensure your parcel is released by customs. Failure to do so may cause your delivery to be abandoned therefore the order becomes limited in refunding. Learn about refunding below.
Our return policy is valid for dresses of standard size range between US 0 (EUR 32) and US 14 (EUR 46) with a fixed $80 return fee, except in the event of a genuine manufacturing defect.
The return must be initiated within a week of the delivery date according to tracking information. That means you will have 7 days to inform us about your decision to return, and a further 7 days to ship the order back.
To be eligible for a refund, the items must be in their original condition — unworn, unaltered, free of makeup, hair and stains. Any tags must remain in place. All items will undergo inspection to match these requirements upon receipt.
Rush fees and delivery fees are refundable in cases of manufacturing fault only. Customers’ return shipping expenses, as well as import and customs duties, are not subject to compensation in any case.
Despite our customers’ satisfaction being a top priority for us, our return policy has several reasonable limitations. Thus, a refund is unfortunately unavailable for:
That is, if you discard a shipment for any reason (inability to receive the parcel at the address, disagreement with customs fees etc.) the parcel will not be shipped back to us and it will be eliminated by DHL in your country. Such orders will be considered as ‘completed’ and will not be eligible for a refund.
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 | 14 |
EUR | 32 | 34 | 36 | 38 | 40 | 42 | 44 | 46 |
Bust | 31.5″
80 cm |
33″
84 cm |
35″
88 cm |
36.5″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
Waist | 25″
64 cm |
26.5″
68 cm |
28″
72 cm |
30″
76 cm |
31.5″
80 cm |
33″
84 cm |
35″
90 cm |
37″
94 cm |
Hips | 34.5″
88 cm |
36″
92 cm |
38″
96 cm |
39.5″
100 cm |
41″
104 cm |
42.5″
108 cm |
44″
112 cm |
46″
116 cm |
US | EUR | Bust | Waist | Hips |
0 | 32 | 31.5″
80 cm |
25″
64 cm |
34.5″
88 cm |
2 | 34 | 33″
84 cm |
26.5″
68 cm |
36″
92 cm |
4 | 36 | 35″
88 cm |
28″
72 cm |
38″
96 cm |
6 | 38 | 36.5″
92 cm |
30″
76 cm |
39.5″
100 cm |
8 | 40 | 38″
96 cm |
31.5″
80 cm |
41″
104 cm |
10 | 42 | 39.5″
100 cm |
33″
84 cm |
42.5″
108 cm |
12 | 44 | 41″
104 cm |
35″
90 cm |
44″
112 cm |
14 | 46 | 42.5″
108 cm |
37″
94 cm |
46″
116 cm |
Please mind that size chart reflects body net measurements, not garment measurements, and may not reflect your usual size in everyday clothing.
Every dress may be performed in one of three height options, please specify your height at checkout.
4′ 11″ – 5′ 5″
150 – 165 cm
5′ 5″ – 5′ 9″
165 – 175 cm
5′ 9″ – 6′ 1″
175 – 185 cm
It is quite easy to determine your size correctly. You will require a measuring tape and several minutes of your time. Just follow our brief instruction.
Measure around the fullest part of your bust across the nipples. The tape should be pulled tight enough but without tension and go parallel to the floor.
Measure around your natural waist which is the narrowest part of your torso. Keep tape horizontally and slightly loose to allow room for breathing.
Measure around your bottoms at the fullest point, keeping the tape parallel to the floor. Make sure you are not wearing shoes while taking this measurement.
Please feel free to contact us for any assistance. We will be glad to guide you through taking your measurements and selecting the proper size.
Haylin (Albertslund, Denmark) –
Despite wearing and loving bling my whole life, when I saw this stunningly simple wedding dress by Piondress on Etsy, I knew it was the one. My husband and I were doing our small Civil ceremony with only our closest family and friends, and I wanted an elegant, chic and simplistic tea-length dress, and it was sort of love at first sight. I did add the bling in my own way, by adding a belt at the waist, but the dress was such an incredible choice and a huge success. On top of all that, when I finally wanted to purchase it, Piondress had just pulled it out of production, but when I reached out personally, they were more than happy to make one for me to my measurements! It fit like a charm and it was so easy to tailor as well – as I asked for the full original length in order for me to shorten it in person. In any case, Piondress went above and beyond to help me get my dress civil ceremony dress – it’s often hit and miss on Etsy, but Piondress is the real deal. Quality, service and craftsmanship come together and they are so nice too. Looking back on that day, everyone still showers me with compliments and I would pick that dress every single time.
Наталья (Санкт-Петербург, Россия) –
Самое чудесное платье! Спасибо мастеру за создание
Мария (Воронеж, Россия) –
Платье заказала через интернет, прислали из Москвы, оно было на скидке и брала без примерки. Подошло идеально, прислали в фирменном большом чехле, как я и мечтала)
Безумно довольна качеством и как подошло мне. Все очень оценили модель, так как красиво подчеркнуло лопатки и ключицы. Качество супер. Я в полном восторге. Спасибо огромное за сервис.
Colleen (Sunnyvalle, USA) –
I love this dress. It needed a fair amount of alterations, but it turned out beautifully. I love the simple design and the pearly button on the back. I did remove the mesh on the sleeve, but otherwise kept it true to the intended look of the dress. The fit wasn’t really true to size. I ordered a 14 which fit perfectly at the waist but was about 2 inches too small in the bust. Kind of odd since I don’t know too many size 14 ladies who are smaller in the bust than me since I’m only an A cup. The dress was also cut for a taller bride. I was expecting to hem the dress but I also needed the top adjusted for height. But my seamstress was able to work out all of these and I love the result.
Henrike (München, Germany) –
Easy ordering. Beautiful dress with good quality at a fair price!
Caitlin (Fort Wayne, USA) –
I special ordered my wedding dress from PionDress with a chiffon skirt to go with the beautiful pearl sleeves and v-neck top. Not only did it turn out beautiful, but it arrived so quickly! It fit me perfectly, since it was made to my measurements. The pearl buttons in the back were a lovely touch and were easy to fasten. Once steamed, the dress flowed so beautifully and was perfect for our elopement ceremony and pictures on the beach! I’m so happy with my purchase and could not recommend enough!
Екатерина (Санкт-Петербург, Россия) –
Спасибо еще раз за платье!!!)))